• Excellent English communication skills
• Fluent level of Russian
• Previous work experience in customer service or technical support
• Strong organizational skills
• Experience in communicating with native speakers
• Ability to work effectively with minimal supervision
• Attention to details
• Working with USA schedule (4 p.m. — 1 a.m.)
We propose friendly working conditions with competitive compensation and benefits including:
• Comfortable working environment
• Friendly team and management
• Competitive salary
• Regular performance-based compensation review
• Flexible working hours
• 100% paid vacation, 4 weeks per year
• 100% paid sick-leaves
• Corporate and team building events
• Internal training for personal development
• Provide technical assistance and support via phone
• Ensure customers’ satisfaction
• Working with CRM system
• Schedule appointments with customers
We are looking for a skilled Customer Support Specialist to join our BPO department. Customer Support Specialist will be responsible for client support via phone communication.