Delivery Assistant (вакансія неактивна)

We’re looking for a proactive person who communicates effectively to develop and maintain strong relationships with existing and potential customers.

• You are incredibly well organized and detail oriented
• Excellent verbal and written communications skills
• Ability to manage multiple projects at a time while paying strict attention to detail
• Understanding of software development process
• Ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Excellent listening, negotiation and presentation abilities

• Sales/Marketing experience
• Proven work experience as an Account Manager, Sales Account Manager, Project Manager or relevant role
• People management experience (e.g., setting objectives, providing reviews/feedback, planning training and career development)
• Understanding of engineering practices, methodologies and tools
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot), MS Office, Google Docs, Task Tracking systems (e.g. JIRA)
• Degree in Business Administration, Sales or relevant field

• Good compensation package
• Comfortable office in the Kharkiv Silicon Valley
• US democratic management style
• Comfortable work schedule
• Zero bureaucracy
• Pleasant working atmosphere
• Interesting projects and challenging tasks
• Opportunities for self-realization, professional and career growth
• Corporate events and activities
• Professional seminars and training, professional studying

Primary Responsibilities

• Build and maintain strong, long-lasting happy Customer relationships
• Ensure the successful delivery of solutions according to customer needs and objectives
• Identify and report possible conflicts or problems
• Track key account metrics

Secondary Responsibilities

• Serve as the lead point of contact for all Customer account management matters
• Understand customer needs
• Clearly and timely communicate high severity requests or issue escalations as needed
• Clearly communicate the progress and status to internal and external stakeholders
• Prepare reports on account status
• Collaborate with all departments of company

AgileEngine is a rapidly growing Inc 5000 company headquartered in Washington DC.

Boasting the best mobile, enterprise, UI and full-stack engineers from US, Ukraine and Argentina, we work with VC-funded Silicon Valley startups and top tech brands. We offer a complete range of services, from dedicated remote teams to onsite consulting. We’ve built two products that revolutionize the life of thousands of developers across the globe and are licensed by Mercedes and Samsung.

Sky is the limit for AgileEngine’s rocket ship!