Native javascript
One of the build systems: gulp or webpack
Upper-intermediate English. Fluent speaking and written communication
Good knowledge of HTTP, skills in working with network tools in order to modify network responses
Rest API’s
Knowledge of customer-care techniques and helpdesk systems
Ability to debug and find the origin of tech issues
Proactivity
Ability to meet deadlines and complete goals
Ability to collaborate with multiple teams
Competitive salary rates
Friendly atmosphere and driven colleagues
Comfortable workspace, rest area, office cafeteria
Paid vacations (20+ working days) and sick leaves
English language training with native speaking instructors
Professional workshops and seminars attendance option at the company’s expense
Provide excellent customer assistance through e-mail correspondence, live chat and phone calls in timely and accurate manner
Immediately react to customers’ inquiries and decrease the response time to minimum
Solve technical issues (in collaboration with technical team) and business departments
Create and maintain the relevance of user documentation including how-to guides, user manuals, instructions and FAQs
Be engaged in continuous self-education and cross-learning
Deep understanding of integration protocols, and their specifics in implementation.