Fraud Control and Payments Lead (вакансія неактивна)

• At least two years proven work experience within a gaming/gambling/betting B2C product or high-risk industries (forex, crypto, adult, dating, micro-credits, bingo, gaming, and gambling) in payments and fraud.
• Proven experience in online product liaison with payment solution providers.
• Good knowledge of integration and onboarding process and requirements with payment solutions suppliers.
• Over 3 years of experience, data analysis and data-driven payment acceptance and fraud prevention and risk mitigation process and policy design and implementation.
• Adequate knowledge of organizational effectiveness and operations management, working with internationally dispersed multi-lingual teams.
• Excellent communication skills in English (written and verbal), any other European language is a great advantage.
• Exceptional problem-solving skills and ability to adapt to changing priorities, multitask and work under pressure.
• Must be flexible towards demanding and changing work schedules and rota (mornings, evenings and weekends) to effectively guide teams in different time zones.
• Strong interest and knowledge in the FinTech industry and its regulations as well as passionate about technological solutions that enabling working smarter and not harder.

• Ability to work remotely.
• Competitive salary and a bonus scheme.
• Access to professional development programs and trainings.
• Joining an amazing team where ideas and expertise are valued.

• Relationship management with Payment Solution Providers to ensure the best possible player deposit acceptance and the efficient resolution of end-user problems with payments, including:
o Comparative new PSP research and competitor analysis.
o PSP onboarding: communication of potential applicable restrictions and limitations, adherence and fulfillment of relevant technical requirements.
o Negotiation of PSP commercial terms and fees, review and adjustment of legal terms and conditions of compliance and services.
o Support, supervision and organization of effective PSP integration with technical support and platform teams.
o Quality Testing of UX for integrated PSP methods, acceptance and sign-off on the delivery of requested technical integrations.
o Following PSP integration- documentation of PSP specific compliance and reporting formats.
• Work alongside the IT team and external platform providers to find, optimize, develop and improve of fraud detection/prevention mechanics, tools and solutions.
• Creating, reviewing, documenting and implementing, as well as handling of daily checks for KYC/AML procedures and policies for the prevention of potentially fraudulent activities.
• Oversee financial transactions, including authorization of withdrawals.
• Mitigate potential risk and minimize potential financial losses as a result of fraudulent behavior.
• Regular analysis and reporting on payment method and acceptance, deposit success and, transfers data and provide analysis and insight into payment process issues and findings of fraudulent activity, blocked/limited transactions and/or accounts.
• Training and supporting Customer Service teams as needed, including but not limited to development of fraud prevention and payment assistance knowledge base as well as multi-format training for international and remotely based teams.
• Analysis and optimization of legal entity structure for the best business and online product feasibility and continuity.

We have an exciting remote (work from home, no relocation required) opportunity for a Lead Specialist of Fraud and Payments.
Working in a start-up style team structure where you will be hands-on and involved in more than one area, this role would task you with building a robust fraud control strategy and smooth payments process for customers across a new and exciting multi-brand online casino.