At least 4 years hands-on experience in testing computer software, client-server applications, both web apps and desktop apps. Knowledge of databases, web testing frameworks, test automation tools. Experience with at least one virtualization platform VMWare, VirtualBox or similar. Experience testing applications in different Windows platforms and different browsers. Basic level of installation and administration of Microsoft Windows server 2016/2019, Linux Ubuntu. Basic knowledge of TCP/IP networking and tools. Knowledge of Microsoft Excel formulas. Must have, GUI testing, functional testing , performance testing, load testing, UX testing experience, test automation tools and frameworks. Must possess experience preparing test data , use command line tools for text file processing. Experience using screen capturing / recording tools. Must have spoken and written English Language skills
Experience in call center industry as developer, QA or user is a plus. Testing call center applications, reports. Testing VOIP applications for voice quality, echo and jitter. Analytical thinking, user-centric,
Testing desktop applications in MacOS. Knowledge of at least one DBMS (SQL server preferably).
USA based company, remote work, competitive compensation, collaborative work environment
Analyze requirements. Develop and execute test plans, test scenarios, manual and automated tests. Testing windows rich client GUI and web UI. Testing reports. Load testing. Identify gaps in requirements and documentation. Work in a team , plan and organize testing process.
Industry leading call center software platform, global customer base, platform includes ACD, CRM, IVR, Recording, Dialer, WFM, Social Media, highly scale-able