— Product experience with Jira and Confluence
— Software administration experience of any kind
— Experience with Jira Service Desk, Salesforce, and/or SalesLoft a plus
— Customer service experience
— Superior English proficiency
— Work from anywhere in the world!
— Senior development team.
— Long-term employment.
— Competitive salary.
— Paid vacation (15 days off in a year) and national holidays.
— Paid sick leave and internal medical insurance policy.
— Global corporate events for all employees.
— Partial or full compensation for training.
— Provision of computer equipment.
— Internet compensation (50$ per month).
— Project set-up and management: work with different teams to find requirements
— Answer how-to questions and provide best practice advice
— Configuring new and maintaining existing custom fields
— Document configuration: workflows, permissions, projects
The industry leader in mobile and online banking technology seeks exceptional Jira and Confluence Administrator to manage the Atlassian infrastructure for our development, implementation, technical support, and other teams. Must love challenging projects, creative solutions, and working with a great group of people.
Access Softek started developing software 30 years ago in Berkeley, California. Now, we have offices all over the United States and around the world, and are growing by the day! Our software is in use by over 350+ financial institutions, helping them to reach millions of customers and shape communities across the country. In addition, we have a technical development and consulting division that works for companies like Google, Sony and Nintendo.
This position is remote, full-time, and requires some overlap with Pacific daytime hours.
Day-to-day administrative support — password and access issues, assisting users, etc.
Jira — 600+ users, 150k+ issues
Confluence — 600+ users, 30+ spaces, thousands of pages
Jira Service Desk — 3 dedicated projects for client-facing teams
Continuous cleanup and consolidated of deprecated objects in the instance
Additional periodic administration duties for Salesforce and SalesLoft