— Great communications skills
— Ability to work by shifts (24/7)
— Passion for self-education and self-motivation, team player with eager to help colleagues
— Technical background or basic IT education
— Upper-intermediate level of English (strong verbal and written communication skills)
— Experience with PC based computer systems
— Knowledge of bug tracking systems like Jira and etc.
— Experience in technical support
— Experience of work in the aviation field
Comfortable 24/7 work schedule
Vacation and sick leave are covered by the company
Office in the city center
— Provide timely technical support to our customers as the 2nd level of support via bug tracking system and email
— Collaborate with QA and development team on issues escalation
You will work in an IT department of a Worldwide product company that provides software to the airline industry.
As a Customer Support person, you will be a key part of the company’s Customer Support team, which is growing to