Customer Success/Account Manager for Remoteam.io (вакансія неактивна)

Remoteam is an all-in-one global human resource management platform designed to help international hiring. The platform offers a wide range of services, including calculation of team hours, time off, holidays, bonuses and commissions, benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. Remoteam is managing employees and contractors for Fortune 500 companies and the best startups worldwide.

Remoteam has a team of 25 people (and growing) who are currently scaling our product and our partner’s base. Remoteam expects to grow 10x by the end of 2022 and is looking for an up-and-coming or established Customer Success Manager to serve in a leadership role to help spearhead many of our growing projects.

This role will grow and evolve as our company grows and evolves. The role’s mission is to supervise the process of onboarding/offboarding of the candidate, communicate with related stakeholders, review agreements, approve the correctness of the invoices, make general inquiries related to the taxation in each country, costs, insurances, and any kind of regional limitations.

About you:

Remoteam is open to candidates of all types of experience and welcomes interest even if the track record does not match this list.

For reference, the best fit will have:

• Excellent English (both written and spoken)
• 1-3 years of experience in the Account Management role or any other role within Customer Success or Customer Support
• Excellent communication skills (both written and spoken)
• Critical and analytical thinking
• Motivation to learn and grow
• Enthusiastic and responsible personality
• A passion for the Remoteam mission: to hire anyone from anywhere in the world with one click.

This is the right opportunity if you want to:

• Manage many critical strategic projects and handle the flow of communication with both candidates and partners
• Communicate and collaborate with internal teams to help define features to improve the Remoteam platform for both candidates and partners
• Join a global company with a fast-growing reputation and help build it from the ground floor
• Work alongside a competent team on a meaningful project with above-market compensation commensurate with experience
• Scale a project that counts market-leading companies like Microsoft, Mastercard, TransferGo, and more as happy customers
• Experience hyper-growth scale and help us build a great team of professionals from across the world that can help us achieve this ambitious vision

Why work with Remoteam?

Startup environment

Remoteam is an early-stage start-up. You can influence a lot and grow fast.

Build & Scale From Scratch

Experience hyper-growth scale and help us build a great team of professionals worldwide that can help us achieve this ambitious vision.

Work for a Market Leader

Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.

Compensation

Competitive compensation

Work equipment of your choice

Remote work (relocation possibilities to 150+ countries)

Unlimited days off

Culture

Most importantly — Work Hard and Smart.

Respect, kindness, and the right to fail.