Сучасна диджитал-освіта для дітей — безоплатне заняття в GoITeens ×
AMTOSS outsource software development company has been operating on the enterprise-level solutions market since 2010. We have successfully introduced business automation systems in a number of countries across the world, such as the USA, Austria, Israel, etc.
21 грудня 2021

Customer Support Specialist (вакансія неактивна)

Харків

Необхідні навички

— English language level — strong intermediate and above (writing, speaking);
— Technical and analytical skills (coding as a hobby, side project or otherwise);
— Background in technical troubleshooting;
— Quick response to new problems and focus on resolving customer issues;
— Attentiveness for details, focus on results;
— Desire to improve skills and knowledge;
— Willingness to work at night.

Буде плюсом

— Experience working with CRM and Marketing Automation Software ;
— Experience with ticket management systems is a plus e.g. JIRA, Zendesk Salesforce or ZenDesk;
— Previous experience in a similar role within a B2B environment.

Пропонуємо

If you want to enter to IT labor market, you have at least Intermediate English (written and verbal) we will help you start with supporting our American and European customers.

— Enter IT labor market with a decent salary;
— Fast promotion in a dynamically growing and friendly team;
— Freedom to choose the shift you prefer. No more stress for night owls!;
— Set shift hours. You will finish your work exactly on time and plan the rest of the day as you wish;
— Learning opportunities (English classes, Internal Skills Training for free);
— Local supervision;
— Paid vacation and sick leave.

Обов’язки

— Provide a detailed and understandable information and solution for the client in the allotted time;
— Communication with client by (text) email and chat;
— Collaborate with other teams for maximum efficiency.

Про проєкт

The project is a rich and big Billing Enterprise level system, which can be customized for different clients with varied businesses. Here we are working in a high quality disturbed team (part in the US, part in Ukraine) with direct written communication.
It is a really great opportunity to work with an enterprise project with complicated business logic and a high-quality team.

Гарячі вакансії для початківців

Всі вакансії для початківців